Privacy Policy

[Last updated: 2026]

This Privacy Policy describes how our online store ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit, browse, or make a purchase from our website. We are a United States-based retailer of printer cartridges and related supplies, and our store operates on the Shopify platform. By using our site or placing an order, you agree to the practices described in this policy. This policy applies to information we collect through our website, during the checkout process, and in connection with customer support and order fulfillment.

If you have questions about this policy, please review the Terms of Service and reach out to us using the contact details at the end of this page.

Information We Collect

We collect several types of information in order to operate our store, fulfill your orders, and improve your shopping experience.

Information You Provide

When you create an account, place an order, contact support, or sign up for marketing communications, you may provide us with personal information, including:

Your name and contact details (email address and phone number).
Shipping and billing addresses.
Order details, such as the products you purchase and order history.
Communications you send to us, including support requests and feedback.

Information We Collect Automatically

When you visit our website, we automatically collect certain technical information through cookies and similar technologies, including:

Device information, such as your device type and operating system.
Your IP address and general location derived from it.
Browser type and settings.
Pages you view, links you click, and how you navigate our store.

Payment Information

When you make a purchase, your payment details are processed securely through Shopify's PCI-compliant checkout and our payment providers. We do not store full payment card numbers on our systems. Payment processors handle your card data in accordance with applicable security standards.

How We Use Your Information

We use the information we collect for the following purposes:

To process, fulfill, and ship your orders.
To provide customer support and respond to your inquiries.
To detect, prevent, and address fraud and unauthorized transactions.
To operate, maintain, and improve our store and your shopping experience.
To send transactional emails, such as order confirmations and shipping updates.
To send marketing communications, but only where you have given your consent, and you may opt out at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep your shopping cart working, remember your preferences, understand how visitors use our store, and support analytics and marketing. Some cookies are essential for the site to function, while others help us measure performance and improve our services.

You can control or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our store, including the checkout process.

How We Share Your Information

We share your personal information only as needed to operate our business and fulfill your orders. We share information with:

Service providers, including the Shopify platform that hosts our store, payment processors, shipping carriers, and analytics providers.
Legal and safety reasons, such as complying with applicable laws, responding to lawful requests, enforcing our policies, or protecting our rights and the safety of others.
Business transfers, such as a merger, acquisition, or sale of assets, in which case your information may be transferred as part of the transaction.

We do not sell your personal information for profit. Any sharing we do is limited to the purposes described in this policy.

Third-Party Services

Our store relies on trusted third-party services to operate. These include Shopify (which powers our store and checkout), our payment providers, our shipping carriers, and our analytics tools. These providers process your information under their own privacy policies and security practices. We encourage you to review the privacy policies of these third parties to understand how they handle your data.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Opt out of marketing communications at any time.

If you are a resident of California or another U.S. state with applicable privacy laws (such as under the California Consumer Privacy Act, or CCPA), you may have additional rights, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the "sale" or "sharing" of your personal information. We do not sell your personal information for profit. To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable law and may need to verify your identity before fulfilling your request.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy. This includes keeping order and transaction records as needed to complete and support your purchases, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete or anonymize it.

Data Security

We take reasonable measures to protect your personal information. Data transmitted to and from our store is encrypted in transit, and payments are processed through Shopify's PCI-compliant checkout. While we work to safeguard your information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our store is not directed to children, and we do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at support@gstoner.com or through our Contact page. You can also review our Terms of Service for more information about using our store.